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Our Community, Our Pride – A 100 Scooterists and Growing!

Brand evangelists aren’t made overnight. They are a result of a brand’s relationship with its users; with people who resonate with the same values as them and believe that they can better the lives of several others like them. How many times have you witnessed a brand community meet wherein ideas are exchanged and feedback is taken seriously; where users contribute to the design and make of the service they use, and brainstorm ideas with their favourite brands?

That is how it is every time at our Bounce community meets. In July, the conference room at the corporate office was filled with cheerleaders and ambassadors who truly believe in our vision. We had met with our community for a fun session of brainstorming, and discussing areas of improvement from our users’ points of view.

When our community started out, we had about 15-18 odd members who believed in the value that Bounce was adding to their daily lives. Fast-forward to today, and our community is growing like never before – a 100 riders stronger, and several steps closer to making easy commute a reality in India. 

Few of our community members along with the product and design heads at the Bounce Community meet, in July, 2019.

To say we’re blessed to have a community of Bounce enthusiasts is an understatement. They treat these scooters as their own, and often go out of their way in being our eyes and ears into the city. Ask us who these anonymous angels are – who often give us real-time updates on wrongly parked bikes, bikes without helmets, out of fuel bikes, or the ones that need repair. Ask us, and we’ll tell you it’s our growing community of Bounce enthusiasts and happy elves who are equally invested in making mobility a fundamental right in India. 

Meet Rohit, one of our champion community members, and a regular Bounce user. We asked him what the community means to him, and what makes him choose Bounce. 

“Since Bounce does so much for the community, it makes me feel good that I am able to help even a teensy bit by giving a hand and some inputs into the latest ideas or updates. It’s also exciting to get an exclusive glimpse of what’s coming up next. The way you guys are giving to the community is what makes me be a part of it. I try to help as much as I can and being a part of it surely adds value to my life as I am a small part of something very big that is and will be affecting a lot of lives in a positive way.”

Having hit a record-breaking number of 70,000 rides a day, we are certain that we couldn’t have done it without our champion users who played a silent, but impactful role in our getting here. What makes our community extra special, one might ask. So, we spoke to another one of our champion riders, and we loved all the things he had to say! 

“Everyone wants to be associated with an international brand. It gives you a sense of pride and belonging. I have the same feeling when it comes to Bounce. I think it’s the only ride sharing service which is of international standards. I feel privileged to be honest. I am part of a group of people who believe in solving the problem of mobility in Bangalore. Whenever I see other responsible Bounce users on the road, I have this sense of pride and belonging. It makes me feel good that we are doing something positive to change the traffic scenario in our city. But the best part? It’s that we’re treated like family, and not just customers! I know that if I run into any issue at any time of the day while using Bounce, the team at Bounce will rescue me. ”

Alston is a working dad, and a regular Bounce rider. He and his family have shared several sweet moments on our scooters. From regular shopping trips to school trips, he has done it all on a Bounce, and it is no wonder that he remains one of our biggest cheerleaders.

It’s not a coincidence that you find a bike when you need one; all thanks to our community of cheerleaders who stay on the sidelines and help us out even in the midst of their busy schedules.

Our scooters have truly simplified daily commute in a city like Bengaluru, and we are certain that we couldn’t have done it without them. Today, Bounce has clocked over a million rides. And if you’re wondering what makes us tick, it’s our close-knit community of users who are our eyes and ears across Namma Bengaluru.

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Daily Commute

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Bounce is India’s first two-wheeler rental service, on a mission to make daily commute affordable, accessible and convenient to commuters from all walks of life.

5 thoughts on “Our Community, Our Pride – A 100 Scooterists and Growing! Leave a comment

  1. Happy to note about such service is available in Bangalore. However, I am afraid it will not workout in some areas. I have seen two scooters of your BOUNCE company being ripped by anti-social elements in last one month and parts are removed. One such scooter I saw in our area with number KA51 AB-9228. I have a picture of the same also, but i think I will not be able to post it here. You have to come out with more safety features.

    • Hi Satya 🙂 Thank you for bringing this to our notice. We’re trying our best to create better solutions around malpractices and hold the perpetrators accountable. The bike you mentioned has been removed by our teams and is at one of our hubs. We hope to see better rider etiquette as we work on adding tighter safety features in the days to come.

  2. Bounce is really a great service and a fantastic idea for traffic chaos in Bangalore. You guys are really doing a wonderful job and keep up this good work. Also, please keep an eye on anti-social elements who cause damage to your bikes.

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